Lisa Kaye Heaton

6533 Kensington Avenue

Richmond , Va.   23226

(804) 918-4873

jbndylan@yahoo.com

 

WORK EXPERIENCE

  

June 2004 - Present  

Fandangle Beads, Richmond

Sales and creative assistance to customers, training, web development and maintenance

     
July 2005 - Present  

Technology Leasing Concepts, Inc., Marketing Assistant

     
February, 2000 – March 2005     

Director of Technology, The Steward School

Developed and implemented faculty and staff   training program for technology use.

Responsible for technology and information systems across all academic and administrative functions of the school.    

Developed a plan for the academic use of technology, assisted with integrating technology into the curriculum, and developed workshops and classes on computer applications and related technologies.

Supports school staff in the operation of instructional and administrative technology systems. Assists in the integration of technology into the instructional program

Network backup administrator, network account administration. Novell 6.0, NDS, eDirectory and Windows 2000 Server (Active Directory) administration.

Web content for IT pages of The Steward School intranet.

The responsibilities for information systems include management of three staff and oversight of department activities, including campus-wide network and security, faculty and staff support/training on PCs, administrative software applications (Blackbaud), long-term infrastructure planning, budgeting and procurement.

Maintained and upgraded network infrastructure.  

Advised senior management on technology issues.  

Served as a resource to faculty and staff.    

Communicates with technology vendors.    

Serves as a source of information on trends, research, applications, and effective practices related to technology use in the school program.    

Participates in development, implementation, and maintenance of policies, objectives, short- and long-range planning; develops tracking and evaluation programs to assist in accomplishment of established goals.    

Consults and coordinates with school officials on matters of policy, interdivisional interaction, and capital improvement issues.   

Collaborates with departments and administration to establish goals and priorities for technology solutions to meet institutional needs.    

Develops and administers budgets and plans for technology development and deployment at the institution.

Develops budgets for the campus information technology infrastructure and for the integration of information technology into its instructional activities.    

Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.    

     
September, 1999 - January, 2000  

Network Analyst.   Medical College of Virginia Hospital

LAN/WAN backups, procedures and implementation.

Network server antivirus administration.

Evaluates and recommends network backup system changes.  

     
September, 1996 - July 1999  

Distributed Computer Systems Analyst.   Florida Department of Revenue,

Tallahassee.  

Netware 4.11 administration.   NDS, printer/file sharing, security/space restrictions.

Groupwise 4.1/5.1 administration.  Technical documentation.

LAN/WAN backups, procedures and implementation.   

Training of new employees.  

Designs and recommends network backup systems.  

Technical support and resource for 73 field/local file servers and field staff.  

Third level network support.

     
January, 1994 - September, 1996     

Distributed Computer Systems Specialist.   Florida Department of Revenue     

Prepare activity reports.  

Develop and maintain LAN/WAN hardware usage and capacity information.

Develops plans and designs for LAN hardware, software and account information.  

Provide 2nd level network support. Documentation for training materials.  

Research, evaluate, and recommend office automation software and hardware.

Personalization of office automation systems to correspond to the needs of the users.           

Develops and provides training programs for end users.  

     
December, 1992 - January, 1994    

Office Automation Specialist II.   Florida Department of Revenue

First level network support including software, hardware and configuration.  

Provides training for use of PCs and office automation functions.  

Maintains network structure documentation.  

Prepares various personal status and time accounting reports.

Office network wiring.  

     
June 1989 - December 1992  

Senior Word Processing Systems Operator.   Florida Department of Education,

Office of the Deputy Commissioner or Planning Budgeting and Management.   G eneral word processing, desktop publishing, office management, design and maintaining multiple databases.   Troubleshooting various software and hardware problems.            

Preparation for Enrollment Projection Conferences including conference reports,   minutes and other documents.  

     
June 1988 - June 1989   

Secretary/Accounts Receivable.   Northland Manufacturing, Tallahassee

Provided various support services.   Responsibilities included expedition of orders for shipping and invoicing.   Maintaining accounts receivable, prepared monthly reports and billings. Fielded calls and helped customers resolve problems with orders and correspondence. Compiled and updated sales manuals.

     
January 1986 - June 1988     

Computer Operator/Production Clerk, Girl Scout Council of the Apalachee Bend,   Tallahassee

Research products for purchase and setup of initial Netware PC network. Network supervisor. Trained all employees in system usage. Conducted ongoing research for continual improvement to system techniques. Designed and implemented databases tracking fund raising sources and summer camp. Design, typesetting, layout and graphics for local publications.

     
June 1981 - January 1986    

Clerk, Florida State University , Office of Alumni Affairs/Alumni Association,  Tallahassee

Edit, proof, compile biographical data on candidates for degrees and adding this data to alumni master file.   Assist in computer runs and analyzing data for reports and research requests. Graphics and photography for publications and special events. Postal technician for bulk and presorted mail.

     
Sept. 1978 - December 1980  

Manager, Junction/Eckerd's Apparel, Tallahassee , Florida .

Retail management, employee relations and records, Price control and inventory control and daily, weekly and monthly financial reports.   Floor layouts and displays .

 

 

EDUCATION                                                                      

April 1983                        BS Degree in Studio Art.   Florida State University .

 

 

EQUIPMENT & SOFTWARE           

Software

Hardware

Netware 5.x & 6.0, NDS, eDirectory

Desktops (Dell)

Windows desktop operating systems

Laptops

Windows NT/2000 Server

HP & Brother Printers

Active Directory Account Management

Dell Power Edge Servers

Exchange 5.5/2000

ADIC & Compaq tape libraries

Backup Exec 9.x

 

Arcserve

 

MS Office 97 – 2003

 

Intuit TrackIt

 

Macromedia Contribute

 

Macromedia Dreamweaver MX

 

Symantec Web Security

 

McAfee Total Virus Defense

 

Blackbaud, Raiser's Edge, Financial Edge, Student Records

 

 

Maintenance of the following web pages:

www.jbndylan.com                                                           Personal web page

www.fandangle-beads.com                                               Fandangle Bead Store

http://www.fandangle-beads.com/rbsMainpage.htm           Richmond Bead Society

 

References available upon request.